Support Workflow

Start with the videos; when you get stuck, check the knowledge base, then send your project to us for review.

The StatiCAD support page is designed to help you move step by step from learning the software to preparing a project for delivery. You can follow the training videos, check the knowledge base for specific questions, and send the project you want reviewed to destek [at] staticad.com.

  • Training videos show installation, modeling, editing and reporting steps with practical examples.
  • The knowledge base covers common questions, short explanations and application notes.
  • For projects sent by email for review, project errors are corrected and feedback is usually returned within 24 hours with explanations and modeling recommendations.
Quick Start Videos

Follow installation, modeling and reporting steps through the videos.

When You Get Stuck Knowledge Base

Check common questions and application notes before sending a request.

Management User Panel

Manage licenses, downloads and user operations from the panel.

Review Project Delivery

Send your project to destek [at] staticad.com and receive corrected notes and recommendations.

Training Videos

Watch our training videos to learn StatiCAD step by step.

English Videos 14 videos

Drawing axis in StatiCAD

YouTube

Drawing wall in StatiCAD

YouTube

Drawing door and window in StatiCAD

YouTube

Drawing column in StatiCAD

YouTube

Drawing beam in StatiCAD

YouTube

Drawing slab in StatiCAD

YouTube

Drawing foundation in StatiCAD

YouTube

Selecting and editing in StatiCAD

YouTube

StatiCAD toolbars

YouTube

StatiCAD project settings

YouTube

StatiCAD adding and copying storey

YouTube

Analysis and reporting at StatiCAD

YouTube

StatiCAD project drawings

YouTube

Strengthening building at StatiCAD

YouTube
Element Modeling 14 videos
Model Editing 9 videos

Inclined Axis and Parallel to Inclined Axis

YouTube

Inclined Wall Door/Window at Ridge Level

YouTube

Applying Slope to a Story in StatiCAD

YouTube
Masonry Building 7 videos
Masonry Retrofitting 1 video
Timber Building 2 videos
Timber Roof 3 videos

Creating Timber Roof on Trapezoidal Building (V9+)

YouTube
RC Building 2 videos
Bi-directional Data Transfer with SAP2000 2 videos

Risky Building Analysis with SAP2000 Integration

YouTube

SAP2000-Supported Masonry Building Risk Assessment 2019

YouTube

Visit our YouTube channel for all training videos and more.

Our YouTube Channel

Downloads

Download the demo version and other resources here.

Demo Version

Try all StatiCAD features for free.

Download Demo (Windows)

User Manual

Detailed user guide and technical documentation.

Knowledge Base

Sample Projects

Ready-made sample project files and technical documents.

Go to Samples

Latest Updates

Release notes for StatiCAD versions.

StatiCAD Hybrid

Hybrid version release history and update notes.

Release Notes

StatiCAD Ultimate

Ultimate version release history and update notes.

Release Notes

StatiCAD Profesyonel

Profesyonel version release history and update notes.

Release Notes

StatiCAD Standart

Standart version release history and update notes.

Release Notes

StatiCAD Betonarme

Betonarme version release history and update notes.

Release Notes

StatiCAD Yigma Pro

Yigma Pro version release history and update notes.

Release Notes

StatiCAD Yigma Standart

Yigma Standart version release history and update notes.

Release Notes

Support Channels

Live Chat

Get instant support via Tawk.to.

Phone

0246 500 20 95

Call Now

User Panel

License and support management

Go to Panel